Privacy Policy for All Care All Day

1. Introduction

All Care All Day  we operate the website www.allcarealldaycleaning.com,  This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Contact Information: Name, email address, phone number.

  • Service Location Information: Home address (required to provide cleaning services).

  • Payment Information: Billing address, credit card or other payment details (handled securely by a third-party payment processor).

  • Access Information: Details regarding access to your home (e.g., gate codes, lockbox codes, key location) to perform the requested service.

  • Communication Data: Information contained in any communication you send to us (e.g., messages via contact forms, emails).

B. Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

C. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

  • Cookies are files with a small amount of data which may include an anonymous unique identifier.

  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. Use of Data

All Care All Day uses the collected data for various purposes:

  • To provide and maintain the Service, including scheduling and performing cleaning services.

  • To notify you about changes to our Service.

  • To allow you to participate in interactive features of our Service when you choose to do so.

  • To provide customer care and support.

  • To provide estimates, process payments, and bill for services.

  • To contact you regarding your service appointment (e.g., confirmation, arrival updates).

  • To provide analysis or valuable information so that we can improve the Service.

  • To monitor the usage of the Service.

  • To detect, prevent, and address technical issues.

4. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Fulfill the service: We will share your necessary data (name, address, access instructions) with our authorized cleaning staff or independent contractors to enable them to perform the requested service.

  • Comply with a legal obligation.

  • Protect and defend the rights or property of All Care All Day.

  • Prevent or investigate possible wrongdoing in connection with the Service.

  • Protect the personal safety of users of the Service or the public.

  • Protect against legal liability.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include:

  • Payment Processors: To handle secure payment transactions (e.g., Stripe, PayPal).

  • Scheduling/CRM Software: To manage appointments and customer data.

7. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.